Institution Santa Barbara City College State California Academic Level Associate Issue Area Support Services Website https://www.sbcc.edu/clrc/writing_center/ Key Personnel Emma Trelles Program Focus Bilingual /ESL, First Year Support Overview The Writing Center at Santa Barbara City College provides comprehensive support to Latine students through one-on-one tutoring, inclusive resources, and student-centered services. It aims to create a safe, empowering space with a diverse learning environment enriched by bilingual tutors and staff. The Writing Center supports English Language Learners with original academic materials and collaborative exercises. The team participates in ongoing training in anti-racist, translingual, and culturally responsive pedagogies to honor students' diverse experiences and abilities. As part of a Hispanic-Serving Institution, it offers enrichment opportunities through outreach activities, campus collaborations with Raíces, an on-campus student empowerment program that affirms and honors Latine identities, as well as the annual Transfer Fair. The goal is to help Latine students become confident, self-directed writers, and recognize the power of their voices and experiences. This support helps students succeed in their personal and professional goals. Program Description Santa Barbara City College, recognized as a Hispanic-Serving Institution in 2011, now serves nearly 40% Latine students. Established in 2005, The Writing Center supports these students by centering their perspectives and sharing staff's multicultural experiences. Tutors use a horizontal tutoring approach, meeting students at their level of ability and scholarship. Latine students are encouraged to prioritize their academic and personal needs through Directed Learning Activities (DLA), empowering them to take charge of their learning and develop enduring skills. To foster an inclusive community, the team has initiated projects like a Día de los Muertos altar, a Latine music playlist co-created with students, and artwork and writing celebrating Latine luminaries. This approach helps Latine students feel valued and supported in their academic journey. Outcome Santa Barbara City College found that Latine students who use The Writing Center's services achieve significantly higher success rates compared to those who do not use the center. The program's comprehensive and culturally responsive tutoring practices are instrumental in improving academic outcomes for Latine students. This past year, The Writing Center served 42% Latine students. Course Success Rates: Latine students using services at The Writing Center achieve 13% to 25% higher success rates with 1-3 visits compared to Latine students who do not use the services. Average Improvement Rates: The average increase in improvement rates over 12 semesters is 26% for Latine users compared to 19% for all students. Learn more about Latino College Completion in California Return to Growing What Works Database